- Solicit tour patronage and sell souvenirs.
Occupations with related tasks Save Table: XLSX CSV
| Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
| 3 | 5 | 4 | 41-3031.00 | Securities, Commodities, and Financial Services Sales Agents 
|
| 3 | 3 | 1 | 39-3091.00 | Amusement and Recreation Attendants
|
| 3 | 3 | 2 | 39-3031.00 | Ushers, Lobby Attendants, and Ticket Takers |
| 2 | 7 | 4 | 41-4011.00 | Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products |
| 2 | 5 | 1 | 41-9091.00 | Door-to-Door Sales Workers, News and Street Vendors, and Related Workers |
| 2 | 5 | 4 | 41-9031.00 | Sales Engineers
|
| 2 | 2 | 2 | 53-3031.00 | Driver/Sales Workers
|
| 2 | 2 | 2 | 39-7012.00 | Travel Guides
|
| 2 | 2 | 2 | 43-5051.00 | Postal Service Clerks |
| 2 | 2 | 4 | 11-9141.00 | Property, Real Estate, and Community Association Managers |
| 1 | 8 | 2 | 41-9011.00 | Demonstrators and Product Promoters |
| 1 | 4 | 4 | 41-3021.00 | Insurance Sales Agents
|
| 1 | 2 | 3 | 41-3041.00 | Travel Agents |
| 1 | 2 | 2 | 41-2031.00 | Retail Salespersons
|
| 1 | 1 | 2 | 43-4051.00 | Customer Service Representatives
|
| 1 | 1 | 2 | 41-2012.00 | Gambling Change Persons and Booth Cashiers |
| 1 | 1 | 2 | 53-6031.00 | Automotive and Watercraft Service Attendants |
| 1 | 1 | 2 | 49-3091.00 | Bicycle Repairers
|
| 1 | 1 | 2 | 49-3053.00 | Outdoor Power Equipment and Other Small Engine Mechanics |
| 1 | 1 | 2 | 43-2021.00 | Telephone Operators |
| 1 | 1 | 3 | 43-4141.00 | New Accounts Clerks |
| 1 | 1 | 3 | 39-6012.00 | Concierges |
| 1 | 1 | 2 | 41-2021.00 | Counter and Rental Clerks |
| 1 | 1 | 4 | 11-9151.00 | Social and Community Service Managers
|
| 1 | 1 | 3 | 39-1022.00 | First-Line Supervisors of Personal Service Workers
|
| 1 | 1 | 2 | 43-3041.00 | Gambling Cage Workers |
| 1 | 1 | 3 | 39-5011.00 | Barbers
|
| 1 | 1 | 2 | 39-3012.00 | Gambling and Sports Book Writers and Runners |
| 1 | 1 | 2 | 39-5092.00 | Manicurists and Pedicurists
|
| 1 | 1 | 3 | 39-5094.00 | Skincare Specialists
|
| 1 | 1 | 5 | 11-9041.00 | Architectural and Engineering Managers
|
| 1 | 1 | 2 | 11-9071.00 | Gambling Managers |
| 1 | 1 | 2 | 43-4151.00 | Order Clerks |
| 1 | 1 | 3 | 39-7011.00 | Tour Guides and Escorts
|
| 1 | 1 | 3 | 39-9031.00 | Exercise Trainers and Group Fitness Instructors
|
| 1 | 1 | 2 | 41-1011.00 | First-Line Supervisors of Retail Sales Workers
|
| 1 | 1 | 2 | 43-5052.00 | Postal Service Mail Carriers |
| 1 | 1 | 2 | 43-4181.00 | Reservation and Transportation Ticket Agents and Travel Clerks |
| 1 | 1 | 3 | 11-9179.02 | Spa Managers
|
| 1 | 1 | 2 | 39-2021.00 | Animal Caretakers
|
| 1 | 1 | 3 | 39-5012.00 | Hairdressers, Hairstylists, and Cosmetologists
|
| 1 | 1 | 3 | 39-4031.00 | Morticians, Undertakers, and Funeral Arrangers |
| 1 | 1 | 3 | 11-9171.00 | Funeral Home Managers |
| 1 | 1 | 4 | 11-9081.00 | Lodging Managers
|
| 1 | 1 | 4 | 39-9032.00 | Recreation Workers
|
| 1 | 1 | 2 | 53-2031.00 | Flight Attendants
|
| 1 | 1 | 2 | 43-9051.00 | Mail Clerks and Mail Machine Operators, Except Postal Service |
| 1 | 1 | 2 | 41-2011.00 | Cashiers
|
| 1 | 1 | 4 | 13-1131.00 | Fundraisers
|
| 1 | 1 | 2 | 43-3071.00 | Tellers |
| 1 | 1 | 2 | 31-9096.00 | Veterinary Assistants and Laboratory Animal Caretakers
|
| 1 | 1 | 3 | 51-9071.00 | Jewelers and Precious Stone and Metal Workers |
| 1 | 1 | 4 | 11-2011.00 | Advertising and Promotions Managers |
| 1 | 1 | 4 | 11-1031.00 | Legislators |
| 1 | 1 | 5 | 11-1011.00 | Chief Executives
|
| 1 | 1 | 5 | 11-9032.00 | Education Administrators, Kindergarten through Secondary |
| 1 | 1 | 4 | 11-9121.01 | Clinical Research Coordinators
|
- Buy or sell stocks, bonds, commodity futures, foreign currencies, or other securities on behalf of investment dealers.
- Sell services or equipment, such as trusts, investments, or check processing services.
- Purchase or sell financial derivatives for customers.
- Develop financial plans, based on analysis of clients' financial status.
- Contact prospective customers to present information and explain available services.
- Make bids or offers to buy or sell securities.
- Monitor markets or positions.
- Agree on buying or selling prices at optimal levels for clients.
- Keep accurate records of transactions.
- Complete sales order tickets and submit for processing of client-requested transactions.
- Report all positions or trading results.
- Interview clients to determine clients' assets, liabilities, cash flow, insurance coverage, tax status, or financial objectives.
- Discuss financial options with clients and keep them informed about transactions.
- Identify opportunities or develop channels for purchase or sale of securities or commodities.
- Review all securities transactions to ensure accuracy of information and conformance to governing agency regulations.
- Devise trading, option, or hedge strategies.
- Determine customers' financial services needs and prepare proposals to sell services that address these needs.
- Track and analyze factors that affect price movement, such as trade policies, weather conditions, political developments, or supply and demand changes.
- Inform other traders, managers, or customers of market conditions, including volume, price, competition, or dynamics.
- Offer advice on the purchase or sale of particular securities.
- Explain stock market terms or trading practices to clients.
- Calculate costs for billings or commissions.
- Prepare financial reports to monitor client or corporate finances.
- Supply the latest price quotes on any security, as well as information on the activities or financial positions of the corporations issuing these securities.
- Supervise support staff and ensure proper execution of contracts.
- Relay buy or sell orders to securities exchanges or to firm trading departments.
- Evaluate costs and revenue of agreements to determine continued profitability.
- Negotiate prices or contracts for securities or commodities sales or purchases.
- Prepare and send requests for price quotations to all companies in a particular market.
- Price securities or commodities based on market conditions.
- Buy or sell stocks, bonds, commodity futures, foreign currencies, or other securities on behalf of investment dealers.
- Sell services or equipment, such as trusts, investments, or check processing services.
- Purchase or sell financial derivatives for customers.
- Develop financial plans, based on analysis of clients' financial status.
- Contact prospective customers to present information and explain available services.
- Sell tickets and collect fees from customers.
- Sell and serve refreshments to customers.
- Rent, sell, or issue sporting equipment and supplies, such as bowling shoes, golf balls, swimming suits, or beach chairs.
- Provide information about facilities, entertainment options, and rules and regulations.
- Keep informed of shut-down and emergency evacuation procedures.
- Direct patrons to rides, seats, or attractions.
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
- Record details of attendance, sales, receipts, reservations, or repair activities.
- Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
- Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
- Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
- Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
- Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides.
- Fasten safety devices for patrons, or provide them with directions for fastening devices.
- Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.
- Schedule the use of recreation facilities, such as golf courses, tennis courts, bowling alleys, or softball diamonds.
- Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
- Sell tickets and collect fees from customers.
- Sell and serve refreshments to customers.
- Rent, sell, or issue sporting equipment and supplies, such as bowling shoes, golf balls, swimming suits, or beach chairs.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Manage inventory or sale of artist merchandise.
- Greet patrons attending entertainment events.
- Clean facilities.
- Settle seating disputes or help solve other customer concerns.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Maintain order and ensure adherence to safety rules.
- Search for lost articles or for parents of lost children.
- Count and record number of tickets collected.
- Lead tours and answer visitors' questions about the exhibits.
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- Distribute programs to patrons.
- Give door checks to patrons who are temporarily leaving establishments.
- Manage informational kiosks or displays of event signs or posters.
- Work with others to change advertising displays.
- Page individuals wanted at the box office.
- Schedule or manage staff, such as volunteer usher corps.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Manage inventory or sale of artist merchandise.
- Sell service contracts for technical or scientific products.
- Sell technical and scientific products that are environmentally sound or designed for environmental remediation.
- Visit establishments to evaluate needs or to promote product or service sales.
- Contact new or existing customers to discuss how specific products or services can meet their needs.
- Stock or distribute resources, such as samples or promotional or educational materials.
- Demonstrate the operation or use of technical or scientific products.
- Present information to customers about the energy efficiency or environmental impact of scientific or technical products.
- Negotiate prices or terms of sales or service agreements.
- Prepare and submit sales contracts for orders.
- Maintain customer records, using automated systems.
- Answer customers' questions about products, prices, availability, or credit terms.
- Quote prices, credit terms, or other bid specifications.
- Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
- Compute customer's installation or production costs and estimate savings from new services, products, or equipment.
- Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
- Prepare sales presentations or proposals to explain product specifications or applications.
- Complete expense reports, sales reports, or other paperwork.
- Verify that delivery schedules meet project deadlines.
- Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.
- Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
- Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
- Provide customers with ongoing technical support.
- Advise customers on product usage to improve production.
- Study documentation or other information for new scientific or technical products.
- Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
- Provide feedback to product design teams so that products can be tailored to clients' needs.
- Arrange for installation and testing of products or machinery.
- Initiate sales campaigns to meet sales and production expectations.
- Verify accuracy of materials lists.
- Verify customer credit ratings.
- Consult with engineers regarding technical problems with products.
- Visit establishments, such as pharmacies, to determine product sales.
- Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal.
- Sell service contracts for technical or scientific products.
- Sell technical and scientific products that are environmentally sound or designed for environmental remediation.
- Visit establishments to evaluate needs or to promote product or service sales.
- Contact new or existing customers to discuss how specific products or services can meet their needs.
- Stock or distribute resources, such as samples or promotional or educational materials.
- Demonstrate the operation or use of technical or scientific products.
- Present information to customers about the energy efficiency or environmental impact of scientific or technical products.
- Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.
- Persuade customers to purchase merchandise or services.
- Explain products or services and prices and demonstrate use of products.
- Arrange buying parties and solicit sponsorship of such parties to sell merchandise.
- Distribute product samples or literature that details products or services.
- Develop prospect lists.
- Deliver merchandise and collect payment.
- Write and record orders for merchandise or enter orders into computers.
- Answer questions about product features and benefits.
- Set up and display sample merchandise at parties or stands.
- Order or purchase supplies.
- Stock carts or stands.
- Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.
- Persuade customers to purchase merchandise or services.
- Explain products or services and prices and demonstrate use of products.
- Arrange buying parties and solicit sponsorship of such parties to sell merchandise.
- Distribute product samples or literature that details products or services.
- Secure and renew orders and arrange delivery.
- Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, or computer systems.
- Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.
- Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
- Arrange for demonstrations or trial installations of equipment.
- Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
- Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
- Create sales or service contracts for products or services.
- Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
- Identify resale opportunities and support them to achieve sales plans.
- Confer with customers and engineers to assess equipment needs and to determine system requirements.
- Plan and modify product configurations to meet customer needs.
- Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production.
- Maintain sales forecasting reports.
- Document account activities, generate reports, and keep records of business transactions with customers and suppliers.
- Research and identify potential customers for products or services.
- Develop sales plans to introduce products in new markets.
- Attend trade shows and seminars to promote products or to learn about industry developments.
- Attend company training seminars to become familiar with product lines.
- Train team members in the customer applications of technologies.
- Provide information needed for the development of custom-made machinery.
- Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
- Diagnose problems with installed equipment.
- Write technical documentation for products.
- Report to supervisors about prospective firms' credit ratings.
- Secure and renew orders and arrange delivery.
- Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, or computer systems.
- Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.
- Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
- Arrange for demonstrations or trial installations of equipment.
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
- Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
- Drive trucks to deliver such items as food, medical supplies, or newspapers.
- Inform regular customers of new products or services and price changes.
- Record sales or delivery information on daily sales or delivery record.
- Listen to and resolve customers' complaints regarding products or services.
- Collect money from customers, make change, and record transactions on customer receipts.
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
- Collect coins from vending machines, refill machines, and remove aged merchandise.
- Write customer orders and sales contracts according to company guidelines.
- Review lists of dealers, customers, or station drops and load trucks.
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
- Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
- Sell travel packages.
- Sell or rent equipment, clothing, and supplies related to expeditions.
- Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
- Plan tour itineraries, applying knowledge of travel routes and destination sites.
- Resolve any problems with itineraries, service, or accommodations.
- Attend to special needs of tour participants.
- Evaluate services received on the tour, and report findings to tour organizers.
- Give advice on sightseeing and shopping.
- Administer first aid to injured group participants.
- Explain hunting and fishing laws to groups to ensure compliance.
- Lead individuals or groups to tour site locations and describe points of interest.
- Pilot airplanes or drive land and water vehicles to transport tourists to activity or tour sites.
- Pay bills and record checks issued.
- Verify amounts and quality of equipment prior to expeditions or tours.
- Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment.
- Set up camps, and prepare meals for tour group members.
- Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
- Sell travel packages.
- Sell or rent equipment, clothing, and supplies related to expeditions.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Rent post office boxes to customers.
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
- Obtain signatures from recipients of registered or special delivery mail.
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Transport mail from one work station to another.
- Keep money drawers in order, and record and balance daily transactions.
- Register, certify, and insure letters and parcels.
- Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
- Receive letters and parcels, and place mail into bags.
- Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
- Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
- Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
- Feed mail into postage canceling devices or hand stamp mail to cancel postage.
- Cash money orders.
- Order retail items and other supplies for office use.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Rent post office boxes to customers.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Prepare detailed budgets and financial reports for properties.
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.
- Act as liaisons between on-site managers or tenants and owners.
- Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
- Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
- Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
- Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
- Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
- Purchase building and maintenance supplies, equipment, or furniture.
- Review rents to ensure that they are in line with rental markets.
- Clean common areas, change light bulbs, and make minor property repairs.
- Determine and certify the eligibility of prospective tenants, following government regulations.
- Confer regularly with community association members to ensure their needs are being met.
- Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.
- Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
- Contract with architectural firms to draw up detailed plans for new structures.
- Negotiate short- and long-term loans to finance construction and ownership of structures.
- Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Sell products being promoted and keep records of sales.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.
- Practice demonstrations to ensure that they will run smoothly.
- Work as part of a team of demonstrators to accommodate large crowds.
- Provide product information, using lectures, films, charts, or slide shows.
- Wear costumes or sign boards and walk in public to promote merchandise, services, or events.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.
- Suggest specific product purchases to meet customers' needs.
- Research or investigate products to be presented to prepare for demonstrations.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Identify interested and qualified customers to provide them with additional information.
- Transport, assemble, and disassemble materials used in presentations.
- Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.
- Instruct customers in alteration of products.
- Prepare or alter presentation contents to target specific audiences.
- Stock shelves with products.
- Train demonstrators to present a company's products or services.
- Recommend product or service improvements to employers.
- Sell products being promoted and keep records of sales.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.
- Practice demonstrations to ensure that they will run smoothly.
- Work as part of a team of demonstrators to accommodate large crowds.
- Provide product information, using lectures, films, charts, or slide shows.
- Wear costumes or sign boards and walk in public to promote merchandise, services, or events.
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
- Customize insurance programs to suit individual customers, often covering a variety of risks.
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Select company that offers type of coverage requested by client to underwrite policy.
- Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- Confer with clients to obtain and provide information when claims are made on a policy.
- Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
- Contact underwriter and submit forms to obtain binder coverage.
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
- Develop marketing strategies to compete with other individuals or companies who sell insurance.
- Calculate premiums and establish payment method.
- Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
- Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
- Plan and oversee incorporation of insurance program into bookkeeping system of company.
- Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
- Install bookkeeping systems and resolve system problems.
- Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
- Customize insurance programs to suit individual customers, often covering a variety of risks.
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Select company that offers type of coverage requested by client to underwrite policy.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
- Collect payment for transportation and accommodations from customer.
- Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
- Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
- Record and maintain information on clients, vendors, and travel packages.
- Book transportation and hotel reservations, using computer or telephone.
- Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
- Demonstrate use or operation of merchandise.
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
- Prepare merchandise for purchase or rental.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Ticket, arrange, and display merchandise to promote sales.
- Inventory stock and requisition new stock.
- Exchange merchandise for customers and accept returns.
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
- Place special orders or call other stores to find desired items.
- Clean shelves, counters, and tables.
- Maintain records related to sales.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Prepare sales slips or sales contracts.
- Estimate and quote trade-in allowances.
- Bag or package purchases and wrap gifts.
- Help customers try on or fit merchandise.
- Estimate quantity and cost of merchandise required, such as paint or floor covering.
- Rent merchandise to customers.
- Estimate cost of repair or alteration of merchandise.
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
- Demonstrate use or operation of merchandise.
- Solicit sales of new or additional services or products.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Refer unresolved customer grievances to designated departments for further investigation.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
- Solicit sales of new or additional services or products.
- Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
- Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
- Exchange money, credit, tickets, or casino chips and make change for customers.
- Count money and audit money drawers.
- Check identifications to verify age of players.
- Maintain cage security according to rules.
- Reconcile daily summaries of transactions to balance books.
- Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.
- Calculate the value of chips won or lost by players.
- Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.
- Furnish change persons with a money bank at the start of each shift.
- Listen for jackpot alarm bells and issue payoffs to winners.
- Clean casino areas.
- Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
- Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
- Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.
- Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
- Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
- Clean parking areas, offices, restrooms, or equipment, and remove trash.
- Order stock, and price and shelve incoming goods.
- Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.
- Rotate, test, and repair or replace tires.
- Prepare daily reports of fuel, oil, and accessory sales.
- Clean windshields.
- Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
- Test and charge batteries.
- Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.
- Provide customers with information about local roads or highways.
- Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
- Sell bicycles and accessories.
- Install and adjust brakes and brake pads.
- Help customers select bicycles that fit their body sizes and intended bicycle uses.
- Align wheels.
- Assemble new bicycles.
- Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
- Install new tires and tubes.
- Install and adjust speed and gear mechanisms.
- Clean and lubricate bicycle parts.
- Order bicycle parts.
- Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
- Build wheels by cutting and threading new spokes.
- Shape replacement parts, using bench grinders.
- Repair holes in tire tubes, using scrapers and patches.
- Sell bicycles and accessories.
- Sell parts and equipment.
- Record repairs made, time spent, and parts used.
- Test and inspect engines to determine malfunctions, to locate missing and broken parts, and to verify repairs, using diagnostic instruments.
- Dismantle engines, using hand tools, and examine parts for defects.
- Repair and maintain gasoline engines used to power equipment such as portable saws, lawn mowers, generators, and compressors.
- Adjust points, valves, carburetors, distributors, and spark plug gaps, using feeler gauges.
- Repair or replace defective parts such as magnetos, water pumps, gears, pistons, and carburetors, using hand tools.
- Perform routine maintenance such as cleaning and oiling parts, honing cylinders, and tuning ignition systems.
- Reassemble engines after repair or maintenance work is complete.
- Replace motors.
- Obtain problem descriptions from customers, and prepare cost estimates for repairs.
- Show customers how to maintain equipment.
- Remove engines from equipment, and position and bolt engines to repair stands.
- Grind, ream, rebore, and re-tap parts to obtain specified clearances, using grinders, lathes, taps, reamers, boring machines, and micrometers.
- Sell parts and equipment.
- Promote company products, services, and savings plans when appropriate.
- Observe signal lights on switchboards, and dial or press buttons to make connections.
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Update directory information.
- Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
- Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- Interrupt busy lines if an emergency warrants.
- Provide assistance for customers with special billing requests.
- Provide relay service for users who are deaf or hard of hearing.
- Keep records of calls placed and received, and of related toll charges.
- Promote company products, services, and savings plans when appropriate.
- Perform foreign currency transactions and sell traveler's checks.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Execute wire transfers of funds.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
- Process loan applications.
- Obtain credit records from reporting agencies.
- Schedule repairs for locks on safe-deposit boxes.
- Duplicate records for distribution to branch offices.
- Perform teller duties as required.
- Perform foreign currency transactions and sell traveler's checks.
- Provide food and beverage services to guests.
- Provide directions to guests.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make travel arrangements for sightseeing or other tours.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Arrange childcare services for guests.
- Pick up and deliver items or run errands for guests.
- Order flowers for guests.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Receive, store, or deliver luggage or mail.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Perform office duties on a temporary basis when needed.
- Arrange for interpreters or translators when patrons require such services.
- Arrange for the replacement of items lost by travelers.
- Clean and tidy hotel lounge.
- Provide food and beverage services to guests.
- Rent items, arrange for provision of services to customers, and accept returns.
- Compute charges for merchandise or services and receive payments.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Explain rental fees, policies, and procedures.
- Provide information about rental items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Answer telephones to provide information and receive orders.
- Inspect and adjust rental items to meet needs of customer.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Keep records of transactions and of the number of customers entering an establishment.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
- Reserve items for requested times and keep records of items rented.
- Prepare merchandise for display or for purchase or rental.
- Recommend and provide advice on a wide variety of products and services.
- Allocate equipment to participants in sporting events or recreational activities.
- Rent items, arrange for provision of services to customers, and accept returns.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Direct activities of professional and technical staff members and volunteers.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Recruit, interview, and hire or sign up volunteers and staff.
- Research and analyze member or community needs to determine program directions and goals.
- Implement and evaluate staff, volunteer, or community training programs.
- Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
- Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
- Plan and administer budgets for programs, equipment, and support services.
- Represent organizations in relations with governmental and media institutions.
- Direct fundraising activities and the preparation of public relations materials.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Direct marketing, advertising, or other customer recruitment efforts.
- Train workers in proper operational procedures and functions and explain company policies.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Recruit and hire staff members.
- Resolve customer complaints regarding worker performance or services rendered.
- Take disciplinary action to address performance problems.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Investigate employee complaints and resolve problems following management rules and regulations.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Direct or coordinate the activities of workers, such as hotel staff or hair stylists.
- Participate in continuing education to stay abreast of industry trends and developments.
- Inform management about problems, such as employee disputes.
- Arrange worker breaks to ensure services are adequately staffed throughout each shift.
- Apply customer feedback to service improvement efforts.
- Inform workers about interests or special needs of specific groups.
- Requisition necessary supplies, equipment, or services.
- Direct marketing, advertising, or other customer recruitment efforts.
- Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.
- Maintain confidentiality of customers' transactions.
- Follow all gaming regulations.
- Maintain cage security.
- Cash checks and process credit card advances for patrons.
- Supply currency, coins, chips, or gaming checks to other departments as needed.
- Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.
- Count funds and reconcile daily summaries of transactions to balance books.
- Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.
- Determine cash requirements for windows and order all necessary currency, coins, or chips.
- Perform removal and rotation of cash, coin, or chip inventories as necessary.
- Provide assistance in the training and orientation of new cashiers.
- Provide customers with information about casino operations.
- Prepare bank deposits, balancing assigned funds as necessary.
- Prepare reports, including assignment of company funds or recording of department revenues.
- Record casino exchange transactions, using cash registers.
- Establish new computer accounts.
- Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.
- Recommend and sell lotions, tonics, or other cosmetic supplies.
- Clean and sterilize scissors, combs, clippers, and other instruments.
- Drape and pin protective cloths around customers' shoulders.
- Cut and trim hair according to clients' instructions or current hairstyles, using clippers, combs, hand-held blow driers, and scissors.
- Question patrons regarding desired services and haircut styles.
- Clean work stations and sweep floors.
- Apply lather and shave beards or neck and temple hair contours, using razors.
- Record services provided on cashiers' tickets or receive payment from customers.
- Shape and trim beards and moustaches, using scissors.
- Perform clerical and administrative duties such as keeping records, paying bills, and hiring and supervising personnel.
- Stay informed of the latest styles and hair care techniques.
- Suggest treatments to alleviate hair problems.
- Order supplies.
- Shampoo hair.
- Provide skin care and nail treatments.
- Keep card files on clientele, recording notes of work done, products used and fees charged after each visit.
- Curl, color, or straighten hair, using special chemical solutions and equipment.
- Provide face, neck, and scalp massages.
- Recommend and sell lotions, tonics, or other cosmetic supplies.
- Sell food, beverages, or tobacco to players.
- Collect bets in the form of cash or chips, verifying and recording amounts.
- Collect cards or tickets from players.
- Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.
- Answer questions about game rules or casino policies.
- Conduct gambling tables or games, such as dice, roulette, cards, or keno, and ensure that game rules are followed.
- Operate games in which players bet that a ball will come to rest in a particular slot on a rotating wheel, performing actions such as spinning the wheel and releasing the ball.
- Exchange paper currency for playing chips or coins.
- Compare the house hand with players' hands to determine the winner.
- Open or close cash floats or game tables.
- Pay off or move bets as established by game rules and procedures.
- Start gaming equipment that randomly selects numbered balls and announce winning numbers and colors.
- Check to ensure that all players have placed their bets before play begins.
- Inspect cards or equipment to be used in games to ensure they are in proper condition.
- Record the number of tickets cashed and the amount paid out after each race or event.
- Prepare collection reports for submission to supervisors.
- Deliver tickets, cards, and money to bingo callers.
- Supervise staff and games and mediate disputes.
- Sell food, beverages, or tobacco to players.
- Promote and sell nail care products.
- Clean and sanitize tools and work environment.
- Apply undercoat and clear or colored polish onto nails with brush.
- Maintain supply inventories and records of client services.
- Shape and smooth ends of nails, using scissors, files, or emery boards.
- Prepare nail cuticles with water and oil, using cuticle knives to push back cuticles and scissors or nippers to trim cuticles.
- Prepare customers' nails in soapy water, using swabs, files, and orange sticks.
- Remove previously applied nail polish, using liquid remover and swabs.
- Use rotary abrasive wheels to shape and smooth nails or artificial extensions.
- Schedule client appointments and accept payments.
- Assess the condition of clients' hands, remove dead skin, and massage hands.
- Roughen surfaces of fingernails, using abrasive wheel.
- Advise clients on nail care and use of products and colors.
- Treat nails to repair or improve strength and resilience by wrapping.
- Extend nails using powder, solvent, and paper forms attached to tips of customers' fingers to support and shape artificial nails.
- Polish nails, using powdered polish and buffer.
- Whiten underside of nails with white paste or pencils.
- Decorate clients' nails by piercing or attaching ornaments or designs.
- Promote and sell nail care products.
- Sterilize equipment and clean work areas.
- Examine clients' skin, using magnifying lamps or visors when necessary, to evaluate skin condition and appearance.
- Cleanse clients' skin with water, creams, or lotions.
- Demonstrate how to clean and care for skin properly and recommend skin-care regimens.
- Select and apply cosmetic products, such as creams, lotions, and tonics.
- Perform simple extractions to remove blackheads.
- Stay abreast of latest industry trends, products, research, and treatments.
- Determine which products or colors will improve clients' skin quality and appearance.
- Treat the facial skin to maintain and improve its appearance, using specialized techniques and products, such as peels and masks.
- Refer clients to medical personnel for treatment of serious skin problems.
- Remove body and facial hair by applying wax.
- Provide facial and body massages.
- Keep records of client needs and preferences and the services provided.
- Apply chemical peels to reduce fine lines and age spots.
- Advise clients about colors and types of makeup and instruct them in makeup application techniques.
- Collaborate with plastic surgeons and dermatologists to provide patients with preoperative and postoperative skin care.
- Tint eyelashes and eyebrows.
- Sell makeup to clients.
- Solicit project support by conferring with officials or providing information to the public.
- Manage the coordination and overall integration of technical activities in architecture or engineering projects.
- Direct, review, or approve project design changes.
- Consult or negotiate with clients to prepare project specifications.
- Prepare budgets, bids, or contracts.
- Present and explain proposals, reports, or findings to clients.
- Confer with management, production, or marketing staff to discuss project specifications or procedures.
- Assess project feasibility by analyzing technology, resource needs, or market demand.
- Review, recommend, or approve contracts or cost estimates.
- Develop or implement policies, standards, or procedures for engineering and technical work.
- Establish scientific or technical goals within broad outlines provided by top management.
- Direct recruitment, placement, and evaluation of architecture or engineering project staff.
- Perform administrative functions, such as reviewing or writing reports, approving expenditures, enforcing rules, or purchasing of materials or services.
- Develop or implement programs to improve sustainability or reduce the environmental impacts of engineering or architecture activities or operations.
- Evaluate the environmental impacts of engineering, architecture, or research and development activities.
- Plan or direct the installation, testing, operation, maintenance, or repair of facilities or equipment.
- Identify environmental threats or opportunities associated with the development and launch of new technologies.
- Plan, direct, or coordinate survey work with other project activities.
- Evaluate environmental regulations or social pressures related to environmental issues to inform strategic or operational decision-making.
- Solicit project support by conferring with officials or providing information to the public.
- Market or promote the casino to bring in business.
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Prepare work schedules and station arrangements and keep attendance records.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Set and maintain a bank and table limit for each game.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Monitor credit extended to players.
- Market or promote the casino to bring in business.
- Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Recommend merchandise or services that will meet customers' needs.
- Inspect outgoing work for compliance with customers' specifications.
- Receive and respond to customer complaints.
- Check inventory records to determine availability of requested merchandise.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Compute total charges for merchandise or services and shipping charges.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- File copies of orders received, or post orders on records.
- Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
- Prepare invoices, shipping documents, and contracts.
- Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
- Direct specified departments or units to prepare and ship orders to designated locations.
- Adjust inventory records to reflect product movement.
- Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.
- Calculate and compile order-related statistics, and prepare reports for management.
- Recommend type of packing or labeling needed on order.
- Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
- Solicit tour patronage and sell souvenirs.
- Describe tour points of interest to group members, and respond to questions.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Conduct educational activities for school children.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
- Provide directions and other pertinent information to visitors.
- Select travel routes and sites to be visited based on knowledge of specific areas.
- Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
- Assemble and check the required supplies and equipment prior to departure.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Drive motor vehicles to transport visitors to establishments and tour site locations.
- Train other guides and volunteers.
- Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
- Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.
- Collect fees and tickets from group members.
- Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
- Speak foreign languages to communicate with foreign visitors.
- Solicit tour patronage and sell souvenirs.
- Promote health clubs through membership sales, and record member information.
- Observe participants and inform them of corrective measures necessary for skill improvement.
- Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements.
- Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations.
- Offer alternatives during classes to accommodate different levels of fitness.
- Teach proper breathing techniques used during physical exertion.
- Monitor participants' progress and adapt programs as needed.
- Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.
- Instruct participants in maintaining exertion levels to maximize benefits from exercise routines.
- Teach and demonstrate use of gymnastic and training equipment, such as trampolines and weights.
- Administer emergency first aid, wrap injuries, treat minor chronic disabilities, or refer injured persons to physicians.
- Provide students with information and resources regarding nutrition, weight control, and lifestyle issues.
- Maintain equipment inventories, and select, store, or issue equipment as needed.
- Maintain fitness equipment.
- Plan physical education programs to promote development of participants' physical attributes and social skills.
- Conduct therapeutic, recreational, or athletic activities.
- Teach individual and team sports to participants through instruction and demonstration, using knowledge of sports techniques and of participants' physical capabilities.
- Advise clients about proper clothing and shoes.
- Advise participants in use of heat or ultraviolet treatments and hot baths.
- Massage body parts to relieve soreness, strains, and bruises.
- Organize and conduct competitions and tournaments.
- Promote health clubs through membership sales, and record member information.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Assign employees to specific duties.
- Keep records of purchases, sales, and requisitions.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Review inventory and sales records to prepare reports for management and budget departments.
- Inventory stock and reorder when inventory drops to a specified level.
- Establish and implement policies, goals, objectives, and procedures for the department.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Enforce safety, health, and security rules.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Formulate pricing policies for merchandise, according to profitability requirements.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
- Establish credit policies and operating procedures.
- Plan budgets and authorize payments and merchandise returns.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Sell stamps and money orders.
- Scan labels on letters or parcels to confirm receipt.
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Sort mail for delivery, arranging it in delivery sequence.
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- Sign for cash-on-delivery and registered mail before leaving the post office.
- Hold mail for customers who are away from delivery locations.
- Turn in money and receipts collected along mail routes.
- Leave notices telling patrons where to collect mail that could not be delivered.
- Maintain accurate records of deliveries.
- Bundle mail in preparation for delivery or transportation to relay boxes.
- Record address changes and redirect mail for those addresses.
- Return incorrectly addressed mail to senders.
- Answer customers' questions about postal services and regulations.
- Provide customers with change of address cards and other forms.
- Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
- Register, certify, and insure parcels and letters.
- Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.
- Complete forms that notify publishers of address changes.
- Meet schedules for the collection and return of mail.
- Sell stamps and money orders.
- Promote particular destinations, tour packages, and other travel services.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Confer with customers to determine their service requirements and travel preferences.
- Announce arrival and departure information, using public address systems.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Keep information facilities clean during operation.
- Provide clients with assistance in preparing required travel documents and forms.
- Prepare customer invoices and accept payment.
- Open or close information facilities.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Promote particular destinations, tour packages, and other travel services.
- Sell products, services, or memberships.
- Respond to customer inquiries or complaints.
- Schedule guest appointments.
- Maintain client databases.
- Coordinate facility schedules to maximize usage and efficiency.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Plan or direct spa services and programs.
- Develop or implement marketing strategies.
- Recruit, interview, or hire employees.
- Assess employee performance and suggest ways to improve work.
- Inventory products and order new supplies.
- Establish spa budgets and financial goals.
- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- Train staff in the use or sale of products, programs, or activities.
- Participate in continuing education classes to maintain current knowledge of industry.
- Direct facility maintenance or repair.
- Verify staff credentials, such as educational and certification requirements.
- Schedule staff or supervise scheduling.
- Check spa equipment to ensure proper functioning.
- Develop staff service or retail goals and guide staff in goal achievement.
- Sell products, services, or memberships.
- Sell pet food and supplies.
- Feed and water animals according to schedules and feeding instructions.
- Provide treatment to sick or injured animals, or contact veterinarians to secure treatment.
- Examine and observe animals to detect signs of illness, disease, or injury.
- Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and knowledge of animal species.
- Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment, such as saddles and bridles.
- Exercise animals to maintain their physical and mental health.
- Collect and record animal information, such as weight, size, physical condition, treatments received, medications given, and food intake.
- Respond to questions from patrons, and provide information about animals, such as behavior, habitat, breeding habits, or facility activities.
- Answer telephones and schedule appointments.
- Advise pet owners on how to care for their pets' health.
- Perform animal grooming duties, such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears.
- Observe and caution children petting and feeding animals in designated areas to ensure the safety of humans and animals.
- Clean and disinfect surgical equipment.
- Find homes for stray or unwanted animals.
- Discuss with clients their pets' grooming needs.
- Transfer animals between enclosures to facilitate breeding, birthing, shipping, or rearrangement of exhibits.
- Adjust controls to regulate specified temperature and humidity of animal quarters, nurseries, or exhibit areas.
- Anesthetize and inoculate animals, according to instructions.
- Install, maintain, and repair animal care facility equipment, such as infrared lights, feeding devices, and cages.
- Train animals to perform certain tasks.
- Order, unload, and store feed and supplies.
- Sell pet food and supplies.
- Demonstrate and sell hair care products and cosmetics.
- Keep work stations clean and sanitize tools, such as scissors and combs.
- Bleach, dye, or tint hair, using applicator or brush.
- Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type, and facial features, using clippers, scissors, trimmers and razors.
- Schedule client appointments.
- Update and maintain customer information records, such as beauty services provided.
- Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Shampoo, rinse, condition, and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
- Operate cash registers to receive payments from patrons.
- Order, display, and maintain supplies.
- Comb, brush, and spray hair or wigs to set style.
- Develop new styles and techniques.
- Apply water or setting, straightening or waving solutions to hair, and use curlers, rollers, hot combs and curling irons to press and curl hair.
- Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
- Shave, trim, and shape beards and moustaches.
- Train or supervise other hairstylists, hairdressers, and assistants.
- Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment.
- Administer therapeutic medication and advise patron to seek medical treatment for chronic or contagious scalp conditions.
- Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance.
- Clean, shape, and polish fingernails and toenails, using files and nail polish.
- Give facials to patrons, using special compounds, such as lotions and creams.
- Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches or photographs.
- Demonstrate and sell hair care products and cosmetics.
- Participate in community activities for funeral home promotion or other purposes.
- Oversee the preparation and care of the remains of people who have died.
- Obtain information needed to complete legal documents, such as death certificates or burial permits.
- Perform embalming duties, as necessary.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Remove deceased remains from place of death.
- Contact cemeteries to schedule the opening and closing of graves.
- Plan, schedule, or coordinate funerals, burials, or cremations, arranging details such as floral delivery or the time and place of services.
- Close caskets and lead funeral corteges to churches or burial sites.
- Provide information on funeral service options, products, or merchandise, and maintain a casket display area.
- Offer counsel and comfort to bereaved families or friends.
- Direct preparations and shipment of bodies for out-of-state burial.
- Discuss and negotiate prearranged funerals with clients.
- Maintain financial records, order merchandise, or prepare accounts.
- Provide or arrange transportation between sites for the remains, mourners, pallbearers, clergy, or flowers.
- Arrange for clergy members to perform needed services.
- Plan placement of caskets at funeral sites or place or adjust lights, fixtures, or floral displays.
- Clean funeral home facilities and grounds.
- Manage funeral home operations, including the hiring, training, or supervision of embalmers, funeral attendants, or other staff.
- Inform survivors of benefits for which they may be eligible.
- Arrange for pallbearers or inform pallbearers or honorary groups of their duties.
- Receive or usher people to their seats for services.
- Participate in community activities for funeral home promotion or other purposes.
- Sell funeral services, products, or merchandise to clients.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Schedule funerals, burials, or cremations.
- Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
- Offer counsel and comfort to families and friends of the deceased.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Negotiate contracts for prearranged funeral services.
- Explain goals, policies, or procedures to staff members.
- Schedule work hours for funeral home or contract employees.
- Set prices or credit terms for funeral products or services.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Interview and hire new employees.
- Identify skill development needs for funeral home staff.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Conduct market research and analyze industry trends.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Sell funeral services, products, or merchandise to clients.
- Perform marketing and public relations activities.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Interview and hire applicants.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Collect payments and record data pertaining to funds and expenditures.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Prepare required paperwork pertaining to departmental functions.
- Show, rent, or assign accommodations.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Book tickets for guests for local tours and attractions.
- Perform marketing and public relations activities.
- Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Assess the needs and interests of individuals and groups and plan activities accordingly, given the available equipment or facilities.
- Manage the daily operations of recreational facilities.
- Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary.
- Complete and maintain time and attendance forms and inventory lists.
- Explain principles, techniques, and safety procedures to participants in recreational activities and demonstrate use of materials and equipment.
- Direct special activities or events, such as aquatics, gymnastics, or performing arts.
- Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
- Evaluate recreation areas, facilities, and services to determine if they are producing desired results.
- Document individuals' progress toward meeting their treatment goals.
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
- Confer with management to discuss and resolve participant complaints.
- Meet with staff to discuss rules, regulations, and work-related problems.
- Oversee the purchase, planning, design, construction, and upkeep of recreation facilities and areas.
- Encourage participants to develop their own activities and leadership skills through group discussions.
- Meet and collaborate with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants.
- Provide for entertainment and set up related decorations and equipment.
- Serve as liaison between park or recreation administrators and activity instructors.
- Schedule maintenance and use of facilities.
- Conduct individual in-room visits with residents.
- Develop treatment goals for individuals based on their assessments.
- Evaluate staff performance, recording evaluations on appropriate forms.
- Take residents on community outings.
- Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
- Sell alcoholic beverages to passengers.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Prepare passengers and aircraft for landing, following procedures.
- Administer first aid to passengers in distress.
- Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Reassure passengers when situations, such as turbulence, are encountered.
- Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
- Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
- Announce flight delays and descent preparations.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Assist passengers entering or disembarking the aircraft.
- Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
- Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
- Operate audio and video systems.
- Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
- Collect money for meals and beverages.
- Heat and serve prepared foods.
- Inspect passenger tickets to verify information and to obtain destination information.
- Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
- Take inventory of headsets, alcoholic beverages, and money collected.
- Sell alcoholic beverages to passengers.
- Sell mail products, and accept payment for products and mailing charges.
- Wrap packages or bundles by hand, or by using tying machines.
- Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
- Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
- Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
- Affix postage to packages or letters by hand, or stamp materials, using postage meters.
- Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
- Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
- Seal or open envelopes, by hand or by using machines.
- Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
- Inspect mail machine output for defects and determine how to eliminate causes of any defects.
- Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.
- Release packages or letters to customers upon presentation of written notices or other identification.
- Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
- Answer inquiries regarding shipping or mailing policies.
- Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
- Contact delivery or courier services to arrange delivery of letters and parcels.
- Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
- Clear jams in sortation equipment.
- Mail merchandise samples or promotional literature in response to requests.
- Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
- Read production orders to determine types and sizes of items scheduled for printing and mailing.
- Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.
- Stamp dates and times of receipt of incoming mail.
- Add ink, fill paste reservoirs, and change machine ribbons when necessary.
- Fold letters or circulars and insert them in envelopes.
- Sell mail products, and accept payment for products and mailing charges.
- Sell tickets and other items to customers.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Greet customers entering establishments.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Answer incoming phone calls.
- Answer customers' questions, and provide information on procedures or policies.
- Request information or assistance, using paging systems.
- Help customers find the location of products.
- Process merchandise returns and exchanges.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Issue trading stamps, and redeem food stamps and coupons.
- Post charges against guests' or patients' accounts.
- Compute and record totals of transactions.
- Weigh items sold by weight to determine prices.
- Sort, count, and wrap currency and coins.
- Keep periodic balance sheets of amounts and numbers of transactions.
- Compile and maintain non-monetary reports and records.
- Supervise others and provide on-the-job training.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Cash checks for customers.
- Offer customers carry-out service at the completion of transactions.
- Sell tickets and other items to customers.
- Attend community events, meetings, or conferences to promote organizational goals or solicit donations or sponsorships.
- Identify and build relationships with potential donors.
- Secure commitments of participation or donation from individuals or corporate donors.
- Write and send letters of thanks to donors.
- Solicit cash or in-kind donations or sponsorships from individual, business, or government donors.
- Create or update donor databases.
- Develop strategies to encourage new or increased contributions.
- Develop or implement fundraising activities, such as annual giving campaigns or direct mail programs.
- Compile or develop materials to submit to granting or other funding organizations.
- Conduct research to identify the goals, net worth, charitable donation history, or other data related to potential donors, potential investors, or general donor markets.
- Develop fundraising activity plans that maximize participation or contributions and minimize costs.
- Direct or supervise fundraising staff, including volunteer staff members.
- Establish fundraising or participation goals for special events or specified time periods.
- Monitor progress of fundraising drives.
- Recruit sponsors, participants, or volunteers for fundraising events.
- Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes, activities, or needs.
- Write reports or prepare presentations to communicate fundraising program data.
- Explain the tax advantages of contributions to potential donors.
- Design or produce materials such as posters, Web sites, or newsletters to promote, market, or advertise fundraising events.
- Write speeches, press releases, or other promotional materials to increase awareness of the causes, missions, or goals of organizations seeking funds.
- Monitor budgets, expense reports, or other financial data for fundraising organizations.
- Plan and direct special events for fundraising, such as silent auctions, dances, golf events, or walks.
- Direct or coordinate Web-based fundraising activities, such as online auctions or donation Web sites.
- Secure speakers for charitable events, community meetings, or conferences to increase awareness of charitable, nonprofit, or political causes.
- Develop corporate fundraising programs, such as employer gift-matching.
- Coordinate transportation or delivery of materials, supplies, or donations for fundraising events.
- Develop and maintain media contact lists.
- Prepare materials such as fundraising envelopes, bid sheets, or gift bags for charitable events.
- Attend community events, meetings, or conferences to promote organizational goals or solicit donations or sponsorships.
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Resolve problems or discrepancies concerning customers' accounts.
- Prepare and verify cashier's checks.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Answer telephones and assist customers with their questions.
- Identify transaction mistakes when debits and credits do not balance.
- Carry out special services for customers, such as ordering bank cards and checks.
- Sort and file deposit slips and checks.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Order a supply of cash to meet daily needs.
- Arrange monies received in cash boxes and coin dispensers according to denomination.
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Count, verify, and post armored car deposits.
- Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
- Perform clerical tasks, such as typing, filing, and microfilm photography.
- Compute financial fees, interest, and service charges.
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
- Process and maintain records of customer loans.
- Quote unit exchange rates, following daily international rate sheets or computer displays.
- Issue checks to bond owners in settlement of transactions.
- Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
- Sell pet food or supplies to customers.
- Hold or restrain animals during veterinary procedures.
- Monitor animals recovering from surgery and notify veterinarians of any unusual changes or symptoms.
- Fill medication prescriptions.
- Clean and maintain kennels, animal holding areas, examination or operating rooms, or animal loading or unloading facilities to control the spread of disease.
- Examine animals to detect behavioral changes or clinical symptoms that could indicate illness or injury.
- Perform routine laboratory tests or diagnostic tests, such as taking or developing x-rays.
- Assist veterinarians in examining animals to determine the nature of illnesses or injuries.
- Administer medication, immunizations, or blood plasma to animals as prescribed by veterinarians.
- Collect laboratory specimens, such as blood, urine, or feces, for testing.
- Perform office reception duties, such as scheduling appointments or helping customers.
- Clean, maintain, and sterilize instruments or equipment.
- Record information relating to animal genealogy, feeding schedules, appearance, behavior, or breeding.
- Provide emergency first aid to sick or injured animals.
- Prepare surgical equipment and pass instruments or materials to veterinarians during surgical procedures.
- Educate or advise clients on animal health care, nutrition, or behavior problems.
- Prepare examination or treatment rooms by stocking them with appropriate supplies.
- Prepare feed for animals according to specific instructions, such as diet lists or schedules.
- Provide assistance with euthanasia of animals or disposal of corpses.
- Write reports, maintain research information, or perform clerical duties.
- Perform hygiene-related duties, such as clipping animals' claws or cleaning and polishing teeth.
- Perform enemas, catheterizations, ear flushes, intravenous feedings, or gavages.
- Perform accounting duties, such as bookkeeping, billing customers for services, or maintaining inventories.
- Exercise animals or provide them with companionship.
- Place orders to restock inventory of hospital or laboratory supplies.
- Dust, spray, or bathe animals to control insect pests.
- Administer anesthetics during surgery and monitor the effects on animals.
- Groom, trim, or clip animals' coats.
- Sell pet food or supplies to customers.
- Buy and sell jewelry, or serve as agents between buyers and sellers.
- Position stones and metal pieces, and set, mount, and secure items in place, using setting and hand tools.
- Smooth soldered joints and rough spots, using hand files and emery paper, and polish smoothed areas with polishing wheels or buffing wire.
- Create jewelry from materials such as gold, silver, platinum, and precious or semiprecious stones.
- Make repairs, such as enlarging or reducing ring sizes, soldering pieces of jewelry together, and replacing broken clasps and mountings.
- Clean and polish metal items and jewelry pieces, using jewelers' tools, polishing wheels, and chemical baths.
- Cut and file pieces of jewelry such as rings, brooches, bracelets, and lockets.
- Select and acquire metals and gems for designs.
- Compute costs of labor and materials to determine production costs of products and articles.
- Examine assembled or finished products to ensure conformance to specifications, using magnifying glasses or precision measuring instruments.
- Pierce and cut open designs in ornamentation, using hand drills and scroll saws.
- Construct preliminary models of wax, metal, clay, or plaster, and form sample castings in molds.
- Pour molten metal alloys or other materials into molds to cast models of jewelry.
- Shape and straighten damaged or twisted articles by hand or using pliers.
- Soften metal to be used in designs by heating it with a gas torch and shape it, using hammers and dies.
- Determine appraised values of diamonds and other gemstones based on price guides, market fluctuations, and stone grades and rarity.
- Grade stones based on their color, perfection, and quality of cut.
- Plate articles such as jewelry pieces and watch dials, using silver, gold, nickel, or other metals.
- Write or modify design specifications such as the metal contents and weights of items.
- Create new jewelry designs and modify existing designs, using computers as necessary.
- Record the weights and processing times of finished pieces.
- Lay out designs on metal stock, and cut along markings to fabricate pieces used to cast metal molds.
- Mark, engrave, or emboss designs on metal pieces such as castings, wire, or jewelry, following specifications.
- Cut designs in molds or other materials to be used as models in the fabrication of metal and jewelry products.
- Design and fabricate molds, models, and machine accessories, and modify hand tools used to cast metal and jewelry pieces.
- Research and analyze reference materials, and consult with interested parties to develop new products or modify existing designs.
- Weigh, mix, and melt metal alloys or materials needed for jewelry models.
- Rotate molds to distribute alloys and to prevent formation of air pockets.
- Rout out locations where parts are to be joined to items, using routing machines.
- Buy and sell jewelry, or serve as agents between buyers and sellers.
- Contact organizations to explain services and facilities offered.
- Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments, and advertising agencies.
- Inspect layouts and advertising copy, and edit scripts, audio, video, and other promotional material for adherence to specifications.
- Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised.
- Coordinate with the media to disseminate advertising.
- Coordinate activities of departments, such as sales, graphic arts, media, finance, and research.
- Plan and execute advertising policies and strategies for organizations.
- Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.
- Prepare budgets and submit estimates for program costs as part of campaign plan development.
- Monitor and analyze sales promotion results to determine cost effectiveness of promotion campaigns.
- Identify and develop contacts for promotional campaigns and industry programs that meet identified buyer targets, such as dealers, distributors, or consumers.
- Track program budgets, expenses, and campaign response rates to evaluate each campaign, based on program objectives and industry norms.
- Read trade journals and professional literature to stay informed on trends, innovations, and changes that affect media planning.
- Manage sales team, including setting goals, providing incentives, and evaluating employee performance.
- Prepare and negotiate advertising and sales contracts.
- Formulate plans to extend business with established accounts and to transact business as agent for advertising accounts.
- Train and direct workers engaged in developing and producing advertisements.
- Assemble and communicate with a strong, diverse coalition of organizations or public figures, securing their cooperation, support, and action, to further campaign goals.
- Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers.
- Represent company at trade association meetings to promote products.
- Direct and coordinate product research and development.
- Analyze marketing or sales trends to forecast future conditions.
- Analyze the effectiveness of marketing tactics or channels.
- Attend or participate in conferences, community events, and promotional events related to products or technologies.
- Conduct research on consumer opinions and buying habits, and identify target audiences for products, services, or technologies.
- Coordinate with marketing team members, graphic artists, and other workers to develop and implement marketing programs.
- Develop communications materials, advertisements, presentations, or public relations initiatives to promote awareness of products and services.
- Develop comprehensive marketing strategies, using knowledge of products and technologies, markets, and regulations.
- Devise or evaluate methods and procedures for collecting data, such as surveys, opinion polls, and questionnaires.
- Maintain portfolios of marketing campaigns, strategies, and other marketing products or ideas.
- Contact organizations to explain services and facilities offered.
- Promote the industries and products of their electoral districts.
- Analyze and understand the local and national implications of proposed legislation.
- Appoint nominees to leadership posts, or approve such appointments.
- Confer with colleagues to formulate positions and strategies pertaining to pending issues.
- Debate the merits of proposals and bill amendments during floor sessions, following the appropriate rules of procedure.
- Develop expertise in subject matters related to committee assignments.
- Hear testimony from constituents, representatives of interest groups, board and commission members, and others with an interest in bills or issues under consideration.
- Keep abreast of the issues affecting constituents by making personal visits and phone calls, reading local newspapers, and viewing or listening to local broadcasts.
- Maintain knowledge of relevant national and international current events.
- Negotiate with colleagues or members of other political parties in order to reconcile differing interests, and to create policies and agreements.
- Prepare drafts of amendments, government policies, laws, rules, regulations, budgets, programs and procedures.
- Read and review concerns of constituents or the general public and determine if governmental action is necessary.
- Represent their parties in negotiations with political executives or members of other parties, and when speaking with the media.
- Review bills in committee, and make recommendations about their future.
- Seek federal funding for local projects and programs.
- Serve on commissions, investigative panels, study groups, and committees in order to examine specialized areas and recommend action.
- Vote on motions, amendments, and decisions on whether or not to report a bill out from committee to the assembly floor.
- Write, prepare, and deliver statements for the Congressional Record.
- Alert constituents of government actions and programs by way of newsletters, personal appearances at town meetings, phone calls, and individual meetings.
- Attend receptions, dinners, and conferences to meet people, exchange views and information, and develop working relationships.
- Conduct "head counts" to help predict the outcome of upcoming votes.
- Determine campaign strategies for media advertising, positions on issues, and public appearances.
- Encourage and support party candidates for political office.
- Establish personal offices in local districts or states, and manage office staff.
- Evaluate the structure, efficiency, activities, and performance of government agencies.
- Organize and maintain campaign organizations and fundraisers, in order to raise money for election or re-election.
- Oversee expense allowances, ensuring that accounts are balanced at the end of each fiscal year.
- Represent their government at local, national, and international meetings and conferences.
- Speak to students to encourage and support the development of future political leaders.
- Make decisions that balance the perspectives of private citizens, public officials, and party leaders.
- Promote the industries and products of their electoral districts.
- Represent organizations or promote their objectives at official functions, or delegate representatives to do so.
- Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
- Prepare budgets for approval, including those for funding or implementation of programs.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
- Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.
- Implement corrective action plans to solve organizational or departmental problems.
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
- Appoint department heads or managers and assign or delegate responsibilities to them.
- Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
- Review reports submitted by staff members to recommend approval or to suggest changes.
- Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
- Establish departmental responsibilities and coordinate functions among departments and sites.
- Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
- Serve as liaisons between organizations, shareholders, and outside organizations.
- Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
- Preside over, or serve on, boards of directors, management committees, or other governing boards.
- Attend and participate in meetings of municipal councils or council committees.
- Organize or approve promotional campaigns.
- Nominate citizens to boards or commissions.
- Conduct or direct investigations or hearings to resolve complaints or violations of laws, or testify at such hearings.
- Direct or coordinate activities of businesses involved with buying or selling investment products or financial services.
- Prepare bylaws approved by elected officials, and ensure that bylaws are enforced.
- Make presentations to legislative or other government committees regarding policies, programs, or budgets.
- Review and analyze legislation, laws, or public policy and recommend changes to promote or support interests of the general population or special groups.
- Direct non-merchandising departments, such as advertising, purchasing, credit, or accounting.
- Refer major policy matters to elected representatives for final decisions.
- Direct or conduct studies or research on issues affecting areas of responsibility.
- Administer programs for selection of sites, construction of buildings, or provision of equipment or supplies.
- Represent organizations or promote their objectives at official functions, or delegate representatives to do so.
- Advocate for new schools to be built, or for existing facilities to be repaired or remodeled.
- Evaluate curricula, teaching methods, and programs to determine their effectiveness, efficiency, and use, and to ensure compliance with federal, state, and local regulations.
- Observe teaching methods and examine learning materials to evaluate and standardize curricula and teaching techniques and to determine areas for improvement.
- Counsel and provide guidance to students regarding personal, academic, vocational, or behavioral issues.
- Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives.
- Direct and coordinate activities of teachers, administrators, and support staff at schools, public agencies, and institutions.
- Recruit, hire, train, and evaluate primary and supplemental staff.
- Confer with parents and staff to discuss educational activities, policies, and student behavior or learning problems.
- Enforce discipline and attendance rules.
- Create school improvement plans, using student performance data.
- Set educational standards and goals, and help establish policies and procedures to carry them out.
- Plan and lead professional development activities for teachers, administrators, and support staff.
- Participate in special education-related activities, such as attending meetings and providing support to special educators throughout the district.
- Plan and develop instructional methods and content for educational, vocational, or student activity programs.
- Determine the scope of educational program offerings, and prepare drafts of course schedules and descriptions to estimate staffing and facility requirements.
- Prepare and submit budget requests and recommendations, or grant proposals to solicit program funding.
- Recommend personnel actions related to programs and services.
- Review and approve new programs, or recommend modifications to existing programs, submitting program proposals for school board approval as necessary.
- Develop partnerships with businesses, communities, and other organizations to help meet identified educational needs and to provide school-to-work programs.
- Review and interpret government codes, and develop programs to ensure adherence to codes and facility safety, security, and maintenance.
- Determine allocations of funds for staff, supplies, materials, and equipment, and authorize purchases.
- Direct and coordinate school maintenance services and the use of school facilities.
- Organize and direct committees of specialists, volunteers, and staff to provide technical and advisory assistance for programs.
- Prepare, maintain, or oversee the preparation and maintenance of attendance, activity, planning, or personnel reports and records.
- Mentor and support administrative staff members, such as superintendents and principals.
- Establish, coordinate, and oversee particular programs across school districts, such as programs to evaluate student academic achievement.
- Coordinate and direct extracurricular activities and programs, such as after-school events and athletic contests.
- Plan, coordinate, and oversee school logistics programs, such as bus and food services.
- Teach classes or courses to students.
- Meet with federal, state, and local agencies to stay abreast of policies and to discuss improvements for education programs.
- Write articles, manuals, and other publications, and assist in the distribution of promotional literature about facilities and programs.
- Collect and analyze survey data, regulatory information, and data on demographic and employment trends to forecast enrollment patterns and curriculum change needs.
- Advocate for new schools to be built, or for existing facilities to be repaired or remodeled.
- Solicit industry-sponsored trials through contacts and professional organizations.
- Schedule subjects for appointments, procedures, or inpatient stays as required by study protocols.
- Perform specific protocol procedures such as interviewing subjects, taking vital signs, and performing electrocardiograms.
- Assess eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with physicians and nurses.
- Prepare study-related documentation, such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, or progress reports.
- Inform patients or caregivers about study aspects and outcomes to be expected.
- Record adverse event and side effect data and confer with investigators regarding the reporting of events to oversight agencies.
- Monitor study activities to ensure compliance with protocols and with all relevant local, federal, and state regulatory and institutional polices.
- Oversee subject enrollment to ensure that informed consent is properly obtained and documented.
- Maintain required records of study activity including case report forms, drug dispensation records, or regulatory forms.
- Identify protocol problems, inform investigators of problems, or assist in problem resolution efforts, such as protocol revisions.
- Review proposed study protocols to evaluate factors such as sample collection processes, data management plans, or potential subject risks.
- Collaborate with investigators to prepare presentations or reports of clinical study procedures, results, and conclusions.
- Track enrollment status of subjects and document dropout information such as dropout causes and subject contact efforts.
- Code, evaluate, or interpret collected study data.
- Direct the requisition, collection, labeling, storage, or shipment of specimens.
- Instruct research staff in scientific and procedural aspects of studies including standards of care, informed consent procedures, or documentation procedures.
- Maintain contact with sponsors to schedule and coordinate site visits or to answer questions about issues such as incomplete data.
- Prepare for or participate in quality assurance audits conducted by study sponsors, federal agencies, or specially designated review groups.
- Order drugs or devices necessary for study completion.
- Contact outside health care providers and communicate with subjects to obtain follow-up information.
- Participate in the development of study protocols including guidelines for administration or data collection procedures.
- Confer with health care professionals to determine the best recruitment practices for studies.
- Communicate with laboratories or investigators regarding laboratory findings.
- Review scientific literature, participate in continuing education activities, or attend conferences and seminars to maintain current knowledge of clinical studies affairs and issues.
- Organize space for study equipment and supplies.
- Develop advertising and other informational materials to be used in subject recruitment.
- Dispense medical devices or drugs, and calculate dosages and provide instructions as necessary.
- Arrange for research study sites and determine staff or equipment availability.
- Interpret protocols and advise treating physicians on appropriate dosage modifications or treatment calculations based on patient characteristics.
- Contact industry representatives to ensure equipment and software specifications necessary for successful study completion.
- Register protocol patients with appropriate statistical centers as required.
- Participate in preparation and management of research budgets and monetary disbursements.
- Solicit industry-sponsored trials through contacts and professional organizations.
